Privacy Policy
At Shohag Polli Resort we are committed to safeguarding the privacy of our guests and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our resort, use our services, or interact with our website.
Personal Information: When you engage with our services, whether by making a reservation, or utilizing any other amenities, we gather personal information essential for the provision of our services. This includes your name, email address, phone number, postal address, and payment details. We handle this data with the utmost care and in compliance with relevant data protection regulations.
Usage Information: To enhance our website's functionality and optimize user experience, we collect usage information. This encompasses data such as your IP address, browser type, device information, and browsing patterns. This information aids us in understanding how visitors interact with our online platform, allowing us to make necessary improvements.
Guest Preferences: Understanding and fulfilling our guests' preferences and special requests are paramount to us. Therefore, we may collect additional information regarding your preferences, dietary requirements, room preferences, or any other specific needs to ensure a personalized and comfortable experience during your stay.
How We Use Your Information:
Service Provision: Your personal information is primarily used to facilitate and enhance your experience with us. This includes processing reservations, managing hospitality services, organizing events, and facilitating secure payment transactions.
Communication: We utilize your contact information to maintain communication with you regarding your reservations, providing necessary updates, sending newsletters, and sharing promotional offers. Rest assured, we respect your preferences regarding marketing communications and offer easy opt-out mechanisms.
Personalization: By leveraging the information you provide, we aim to tailor our services to your individual preferences and needs. This personalization ensures that each guest receives a bespoke experience that meets or exceeds their expectations.
Analytics: Data analysis is a fundamental aspect of our continuous improvement efforts. We analyze usage data to gain insights into website performance, identify areas for enhancement, and refine our services to better serve our guests.
Information Sharing and Disclosure:
Service Providers: To deliver exceptional service, we may engage trusted third-party service providers who assist us in various aspects of our operations. These service providers are carefully vetted and contractually bound to uphold strict confidentiality and data protection standards.
Legal Compliance: While we prioritize safeguarding your privacy, there are instances where we may be obligated to disclose your information. This includes situations where such disclosure is required by law or necessary to protect our rights, property, and safety, as well as that of our guests and others.
Our commitment to safeguarding your privacy and ensuring the confidentiality, integrity, and security of your data is unwavering. We operate with transparency and accountability, and any breach of this trust will be met with immediate and decisive action.
Data Security:
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use encryption technology to safeguard sensitive information transmitted online.
Retention of Personal Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Privacy Rights:
You have the right to access, correct, update, or delete your personal information held by us. Additionally, you can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communications or by contacting us directly.
If you have any questions or concerns about our Privacy Policy or practices, please reach out to us using the contact information provided below. We are committed to addressing any inquiries promptly and ensuring compliance with applicable privacy laws.
Children's Privacy:
We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take prompt steps to remove that information from our systems and ensure compliance with relevant regulations.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
By continuing to use our website or services after any changes to this Privacy Policy, you acknowledge and consent to the updated terms. If you do not agree with any aspect of this Privacy Policy, please refrain from providing us with your personal information or using our services.
For any inquiries or requests regarding your privacy rights or our Privacy Policy, please contact us at:
Contact Information:
Shohag Polli Resort
Kalampur, Chandra, Gazipur
Mobile: 01321213232
Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy and ensuring a secure and transparent experience when interacting with our website and services.